Best refinance monitoring software for loan officers

The options, ranked for this question

1
Mortgage Clarity
Loan comparison and client presentation platform
Best for: Rate-drop alerts on the past clients you actually built a strategy for
Price: $189/mo Originate, $289/mo Retain, custom Branch (our pricing page)
The Automated Refinance Monitor watches each funded client against the strategy you built for that client, not against a generic estimate. Each client gets a strike rate: the rate at which a refinance pays back its costs inside your breakeven window. When the market reaches it you get a rate strike alert with the payment savings and breakeven month already worked out, and you can set your own strike for any client. It also flags mortgage insurance that can come off and equity worth a conversation, and the equity names come as a short queue rather than a list of hundreds every morning. Past client list upload brings your existing book in. Retain is $289 per month or $2,890 per year, and includes the Homeowner Hub with its monthly homeowner digest. Originate at $189 does not include the monitor.
Pros
• Alerts are priced on that client's own loan and your costs, so the first call has a real number in it
• A rate strike is pushed when it happens; standing equity conditions wait in a queue instead of burying it
• The same workspace you used to win the loan is what you reopen to present the refinance
Cons
• No credit-inquiry or listing triggers. It will not tell you a client is being shopped by another lender
• Covers the clients you analysed or uploaded, not a marketing database of strangers
• Retain only, at $289 per month, which is more than LoanGraphs or Stikkum
• Invite only for now, so you cannot sign up and test it today
2

MMI Refinder

Refinance opportunity scanning on recorded loan data

Best for: Scanning an entire book of past loans for refinance candidates at once

Price: Not published

Part of MMI, the mortgage transaction data platform. Refinder scans a loan officer's portfolio of past loans and flags refinance opportunities based on each loan's current interest rate, with predicted monthly savings, cash-out potential and current loan-to-value, ranked best, good, moderate or low.

The strongest fit when the book is large and the question is "who in here is worth calling", because it works from transaction data rather than from a list you maintain. MMI quotes seat pricing after a demo and does not publish it.

Cons

• Pricing is quoted after a demo, not published
• Savings are estimated from recorded loan data, not from your own pricing on that borrower

Not evaluated hands-on. Drawn from public pages and flagged so you can weigh it accordingly.

3

LoanGraphs

Loan officer client database with refi mining

Best for: The lowest published price for rate targeting on past clients

Price: $49 per month for Pro, which includes refi mining with rate targeting. Free plan $0 without it. Pro+ $99 per month. (loangraphs.com)

A client and lead database for loan officers. The Pro plan adds refi mining with rate targeting, purchase and refinance analysis, home value reports and AI email generation.

At $49 per month, $588 a year, it is the cheapest published way to watch past clients against a target rate. Worth a trial if price is the deciding factor. We have not run a book through it.

Cons

• The free plan is the database only; refi mining starts on Pro
• Newer, with a much shorter track record than Homebot or MonitorBase

Not evaluated hands-on. Drawn from public pages and flagged so you can weigh it accordingly.

4

Homebot

Homeowner retention and equity digest

Best for: Database-wide reach, with refinance scenarios in every homeowner's monthly digest

Price: $125, $225 or $300 per month for loan officers, plus a $100 setup fee (homebot.ai)

A monthly email to every homeowner in your database showing estimated value, equity position, refinance scenarios and local market data, sent automatically under your brand. The category leader in past-client retention for loan officers.

Still the best tool for staying in front of every homeowner in a large database. Each monthly digest shows the homeowner their equity and refinance scenarios, so the refinance idea reaches people you never built an analysis for. The scenarios are automated estimates rather than your pricing on their file, and it is a borrower-facing broadcast rather than an alert to you. Loan officer plans are $125, $225 and $300 per month plus a $100 setup fee.

5

myhomeIQ

Homeowner reports with a refinance scanner

Best for: A Homebot-style homeowner report with a refinance scanner in the same plan

Price: $195 per month month-to-month, or $1,800 per year, plus a $200 one-time setup fee (myhomeiq.com)

Automated homeowner reports with home value and equity tracking, plus a refinance opportunities scanner, refinance certificates and marketing automation. The monthly loan officer plan nurtures up to 1,000 homeowners and the annual plan up to 1,250.

Annual billing works out to $150 per month against $195 month-to-month, so $2,340 a year drops to $1,800. Reasonable if you want the homeowner report and the refinance scan from one vendor.

Cons

• Homeowner caps per plan, unlike an unlimited tier
• A $200 setup fee on either billing term

Not evaluated hands-on. Drawn from public pages and flagged so you can weigh it accordingly.

6

MonitorBase

Credit-inquiry, listing and predictive trigger alerts

Best for: Knowing when a past client is being shopped by another lender

Price: Not published

Monitors your contacts and alerts you on mortgage credit inquiries, early payoff warnings, credit score and bankruptcy seasoning changes, and property listings. Its predictive alerts also include rate-and-term and cash-out refinance candidates. Credit data comes from Experian.

This is the tool for the "getting shopped last minute" problem, which refinance monitoring cannot solve. It has been doing borrower retention since 2007. Pricing is customised per loan officer or lender and is not published.

Cons

• Pricing is not published
• An inquiry alert means the client is already talking to someone else; you are calling second

Not evaluated hands-on. Drawn from public pages and flagged so you can weigh it accordingly.

7

Stikkum

Credit pull and web behavior alerts

Best for: Inquiry triggers for a solo loan officer on a published, low base price

Price: $34.95 per month, or $27.96 per month billed annually, plus a charge per alert delivered and a $150 one-time implementation fee (stikkum.io)

Alerts when a competitor pulls a past client's credit, when they search refinance rates or visit lender comparison sites, and on life events such as a property listing. Monitoring needs only name and address, no Social Security number.

The only trigger tool here with a published price. The base is $419.40 a year month-to-month, or $335.52 billed annually, before alerts. The per-alert rate is shown only after you sign up, so your real cost depends on how many alerts your database throws off.

Cons

• Per-alert pricing is not on the public page
• Trigger only. It does not tell you when a refinance would actually pay off for a client

Not evaluated hands-on. Drawn from public pages and flagged so you can weigh it accordingly.

8

TrustEngine Platform

Lender-level borrower intelligence, formerly Sales Boomerang

Best for: Lenders buying borrower intelligence for every originator at once

Price: Not published

The TrustEngine Platform, previously named the Borrower Intelligence Platform, is the alerting product that came out of Sales Boomerang. It tells lenders when a past customer or prospect is ready and credit-qualified for a loan.

The established enterprise choice, and a lender-level purchase rather than something an individual loan officer signs up for. If your company already licenses it, use it for triggers before buying anything else. Pricing is not published.

Cons

• Sold to lenders; an individual originator usually cannot buy it alone
• Pricing is not published

Not evaluated hands-on. Drawn from public pages and flagged so you can weigh it accordingly.