Reach the right person
Mortgage Clarity is a small company, so the inbox you write to is read by someone who works on the product. Pick the door that matches what you need and you will get an answer rather than a routing reply.
Sales & demos
Pricing, enterprise rollouts, and vendor diligence packets.
sales@mortgageclarityplatform.comWould rather see it than read about it? Book a walkthrough on a real scenario of yours.
See a personalized demoWho reads it, and how long it takes
Sales and demo requests
Answered within one business day, usually the same day. A demo runs about thirty minutes and is built on a scenario you bring, not a canned file, so send the loan amount, the structure you are weighing, and what the borrower is actually stuck on.
Product support
If you already have an account, the Help Center answers most of it faster than an email will, and every article is written against the current build rather than a screenshot from six months ago. Anything it does not cover reaches a person from inside the app.
Security and vendor review
Vulnerability reports and security questionnaires go to the security address and are acknowledged within two business days. If you are running vendor due diligence for a lender or bank, the trust center describes what is in the diligence packet and requests it directly.
Privacy and data requests
Export and deletion requests are handled under the Privacy Policy. One thing worth knowing before you write: borrower records belong to the advisor who created them, so a borrower asking us to delete their file is routed to that advisor rather than actioned directly.
Related: Security & compliance · Privacy Policy · Help Center · About the company
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